Scale Your Language Offerings.
We Fulfill Invisibly.
Defrilex provides white-label, wholesale OPI, VRI, ASL, and translation fulfillment for mid-size LSPs, platforms, and BPOs. You own the client relationship; we provide the global network.
White-label fulfillment trusted by fast-growing LSPs and platforms
Built for Businesses That Need to Scale
Defrilex is designed specifically as a B2B wholesale engine. We partner with organizations that need to deliver language services without the burden of managing a massive, global interpreter network.
Mid-Size & Enterprise LSPs
Expand your language portfolio, add VRI/ASL capabilities, or offload night and weekend shifts without increasing fixed costs.
Interpretation Platforms
Plug our robust, 24/7 interpreter network directly into your existing technology via API to instantly boost your fill rates.
Healthcare-Focused LSPs
Rely on our rigorously vetted medical interpreters and HIPAA-aligned workflows to serve your hospital and clinic clients safely.
BPOs & Contact Centers
Provide seamless, in-language customer support for your global clients without hiring multilingual agents for every campaign.
Staffing Firms
Bundle high-quality language access with your core staffing placements, adding a highly profitable new revenue stream.
Agencies Needing Overflow
Never abandon a call again. Use Defrilex as your invisible safety net during unexpected volume spikes.
Comprehensive Language Solutions
Expand your service offerings instantly. We provide the infrastructure and the linguists; you provide the solution to your clients.
Over-the-Phone Interpretation (OPI)
Instant access to qualified interpreters in 250+ languages. Connect in seconds, 24/7/365, with crystal-clear audio quality.
Video Remote Interpretation (VRI)
High-definition video interpretation for visual context. Ideal for healthcare, legal, and complex customer support scenarios.
American Sign Language (ASL)
Provide inclusive communication with our certified ASL interpreters, available on-demand via our secure video platform.
Document Translation
Fast, accurate, and culturally nuanced translation services for all your written materials, handled by subject matter experts.
Scale Your Business, Not Your Overhead
Defrilex is built for partners. We provide the invisible infrastructure that allows you to say "yes" to more clients, expand into new markets, and increase your profit margins without the operational headaches.
Zero Fixed Costs
Eliminate the overhead of hiring, managing, and retaining a massive roster of interpreters. Pay only for the minutes you use.
99.5% Fill Rate
Never turn away a client. Our robust global network ensures you have the right linguist available, right when you need them.
Seamless Integration
Connect via our API or use our white-labeled portal. We make it easy to embed our services directly into your existing workflows.
Dedicated Partner Support
You get a dedicated account manager focused on your growth, ensuring smooth operations and rapid issue resolution.
"Defrilex transformed our operations."
We scaled our language offerings by 300% in one quarter without hiring a single new interpreter.
Partnering Made Simple
We've streamlined our onboarding process so you can start offering new languages to your clients in record time.
1. Discovery & Pricing
We analyze your volume, language needs, and current pain points to build a custom wholesale rate card that protects your margins.
2. Onboarding & Integration
Get set up in days, not months. We provide API access, white-label portal setup, and training for your team to ensure a smooth launch.
3. Go Live & Scale
Start routing calls immediately. Monitor usage in real-time, expand into new languages, and watch your revenue grow.
Everything You Need to Scale
We provide more than just interpreters. We provide the complete infrastructure required to run a modern language services business.
Dedicated Account Manager
Your single point of contact for onboarding, training, and ongoing strategic growth. We succeed when you succeed.
Custom Reporting Dashboard
Track minutes, languages, fill rates, and billing in real-time. Export data to your own CRM or billing systems.
Co-Branded Portal
Provide your clients with a seamless experience. Our portal can be branded with your logo, colors, and domain.
Enterprise-Grade Security
Rest easy knowing your data is protected by industry-leading encryption, compliance certifications, and strict access controls.
Your Brand. Our Interpreters.
We are the invisible engine behind your language services. We never compete with our partners, and we sign strict NDAs to guarantee your client relationships remain yours.
Strict Non-Compete
We guarantee in writing that we will never solicit or directly service your end clients.
Invisible Fulfillment
Our interpreters answer as your brand, using your scripts and protocols.
Ironclad NDAs
Your data, client lists, and pricing structures are protected by comprehensive NDAs.
HIPAA Compliant
Our platform and interpreters meet the strict privacy and security standards required for healthcare interpreting.
SOC 2 Type II
We undergo regular, independent audits to ensure our data security and operational controls are enterprise-ready.
ISO Certified
Our quality management systems are ISO 9001 and ISO 17100 certified, guaranteeing consistent, high-quality translations.
Rigorous Vetting
Every interpreter undergoes background checks, language proficiency testing, and ongoing quality assurance monitoring.
Enterprise-Grade Security and Standards
When you partner with Defrilex, you inherit our compliance posture. We handle the heavy lifting of security audits, certifications, and interpreter vetting, so you can confidently sell to highly regulated industries like healthcare, finance, and government.
- End-to-end encryption for all video and audio calls.
- Strict data retention and deletion policies.
- Continuous QA monitoring and scoring for all linguists.
Frequently Asked Questions
Everything you need to know about partnering with Defrilex.
We offer wholesale, per-minute pricing for OPI and VRI, and per-word pricing for document translation. Our rates are tiered based on your volume commitments, ensuring you maintain healthy margins when reselling to your clients.
Standard onboarding takes less than a week. If you require custom API integrations or complex white-label portal configurations, the timeline may extend to 2-3 weeks. Our dedicated onboarding team will guide you every step of the way.
Yes. Our platform is designed to be completely invisible to your end clients. Interpreters answer calls using your company name and scripts, and our client portal can be customized with your branding and domain.
We support over 250 languages and dialects for Over-the-Phone Interpretation (OPI) and Document Translation, and over 40 languages (including ASL) for Video Remote Interpretation (VRI).
Yes. All our interpreters undergo rigorous language proficiency testing, background checks, and industry-specific training (e.g., medical, legal). We also employ certified interpreters for specialized scenarios.
We are fully HIPAA compliant and adhere to strict data security protocols, including end-to-end encryption for all calls and secure data storage. We undergo regular independent audits to maintain our compliance certifications.
Become a Defrilex Partner Today
Join the growing network of language service providers who trust Defrilex to power their growth, expand their offerings, and deliver exceptional quality to their clients.
No commitment required. Our team will review your application and reach out within 24 hours.