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Healthcare & Telehealth

Healthcare & Telehealth

PATIENT-CENTERED APPROACHES FOR HEALTHCARE PROVIDERS

No matter your healthcare specialization, Defrilex provides an extensive array of services to help you deliver the optimal patient experience. From translating benefits materials and offering live or phone-based interpretation for patient interactions, to recruiting therapists or technicians, and more—Defrilex is here to assist you.

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Boost Each Adventure. Streamline Results.

TRANSLATION

Accurate, high-quality translations to facilitate seamless multilingual communication between patients and providers.

IN-PERSON INTERPRETATION

In-person interpretation services to foster connections and bridge communication gaps instantly.

OVER-THE-PHONE INTERPRETATION

OPI services providing 24/7 access to subject matter expert interpreters in over 200 languages.

CALL CENTER TRAINING

Comprehensive training initiatives to enhance call center excellence and guarantee 100% interpreter availability.

SCALING UP TELEHEALTH ANDTELEMEDICINE SERVICES

Telehealth and telemedicine are gaining popularity as patients seek medical care remotely. However, to take these services to the next level, accurate interpretation is crucial for patients who speak different languages. Defrilex Language Services offers professional interpretation services for telehealth and telemedicine, including video and phone interpretation in over 200 languages. Our HIPAA-compliant platform ensures privacy and security for all parties involved. By using telehealth, healthcare providers can provide high-quality care while reducing the risk of COVID-19 exposure, increasing patient volume, and gaining flexibility in scheduling. Our platform has already been successfully deployed across the USA, UK, and CA. With our telemedicine platform, you can avoid crowded ERs and backlogs while gaining access to our professional medical interpreters 24/7.

Facilitated Appointment Scheduling

Our scheduling services make it easy for clients to book appointments through text or email.

  • Easy-to-use scheduling calendar with one-click link generation to simplify the process.
  • Appointments can be prescheduled by a call center for added convenience.
  • At-home visits can be scheduled remotely as well.
TELEHEALTH BENEFITS BOTH THE PATIENTS AND PROVIDERS

Telehealth solutions offer numerous benefits for both patients and healthcare providers, including:

Increased accessibility

Patients can receive medical care remotely, without the need to physically visit a doctor’s office or hospital. This is particularly beneficial for patients who live in rural or remote areas, or who have limited mobility.

Convenience

Telehealth appointments can be scheduled and conducted from the comfort of a patient’s home, eliminating the need for travel time and expenses.

Reduced costs

Telehealth can be more cost-effective than traditional in-person appointments, particularly for routine check-ups and follow-up appointments.

Improved patient outcomes

Telehealth can improve patient outcomes by allowing for more frequent check-ins and monitoring of chronic conditions.

Enhanced provider efficiency

Telehealth can help healthcare providers streamline their workflow and reduce administrative tasks, allowing them to focus on patient care.

Increased patient satisfaction

Patients often report high levels of satisfaction with telehealth services, citing the convenience and accessibility of remote appointments.

An Innovative Solution for the Present and Future

At Defrilex Language Services, our telehealth and telemedicine platform is not only beneficial for high-risk coronavirus COVID-19 patients, but also for various types of appointments, including dietician consults, oncology visits, allergies, primary care, and more. This long-lasting solution will continue to benefit your organization for years to come, providing a convenient and effective way for patients to receive medical care remotely.

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The benefits of implementing our full telehealth solution includes:

Defrilex’s full telehealth solution offers a range of benefits, including:

  • fast and seamless onboarding and integration into your current workflows,
  • reasonable SAAS license fees,
  • No special hardware requirements.
  • Professional interpreting services, including American Sign Language (ASL), are available 24/7,
  • Real-time reporting
  • Industry-leading security and privacy standards
  • The platform and messaging can be visually customized to fit your brand,
  • High-touch service by Defrilex
  • Ensures your satisfaction.
  • Unlimited scalability